This website’s privacy policy is intended to describe how Laughing Waters Farm makes use of and processes your personal information.Your information will only be used in the ways described below. Please note that by visiting and using www.laughingwatersfarm.co.za, you are accepting the practices described.

Who we are

Our website address is: http://www.laughingwatersfarm.co.za.

What personal data we collect and why we collect it

We collect and make use of certain information in order for us to provide you with the most up to date information regarding our products and services.

In addition, we gather non-personal identifiable information including different website usage data, which are solely used internally for the purpose of gauging visitor traffic and trends, and making the website more customised for you.

Cookies

Definition and usage of “cookies”

“An HTTP cookie (also called web cookie, Internet cookie, browser cookie, or simply cookie) is a small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. Cookies were designed to be a reliable mechanism for websites to remember stateful information (such as items added in the shopping cart in an online store) or to record the user’s browsing activity (including clicking particular buttons, logging in, or recording which pages were visited in the past). They can also be used to remember arbitrary pieces of information that the user previously entered into form fields such as names, addresses, passwords, and credit card numbers.” – https://en.wikipedia.org/wiki/HTTP_cookie

It is important to know that you personally can choose whether you want to allow cookies to be used and stored on your computer, however be aware that if you choose not to allow any cookies to be stored, it can affect your experience of the website.

Learn how to remove cookies set on your device.

How and why we make use of cookies

Our wish is for the website to be easy, useful and reliable, and constantly improve our services to you. In order for this to happen there is a need to make use of some cookies. It is vital to mention that this cannot be used to identify you personally, and we access only the personal information that you choose to share with us.

We use cookies in analysing anonymous data to help us understand how and how many people interact with our website so we can make it better and easier to use.

Comments

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

We make use of Contact Forms on our Products pages to allow visitors who are interested in our products to contact us. This form requests your name and email which will only be used to reply to your message of interest.

Email Subscription

You can opt in to receive email updates about our latest offers and events. We make use of an email subscription form that requires your First and Last Name, as well as your email address. We require this information to send you the latest news and updates about Special Offers or events that we think will interest you.

You can at any time unsubscribe from receiving such emails from us by clicking on the unsubscribe link or by sending us an email at info@laughingwatersfarm.co.za.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We make use of Google Analytics to help us understand how and how many people interact with our website, how they find our website and how long they stay for so we can make it better and easier to use.

You can read more about what type of data Google collects at https://policies.google.com/privacy#infocollect

Who we share your data with

We use Google Analytics to collect and use certain non-personal information that does not directly enable Laughing Waters Farm to identify you.

If you leave a comment on our site, an anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.

We make use of Mailchimp to store our mailing list forms and contacts.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

If you submit a Contact Form from our Products pages, we will only keep the information for as long as it is necessary for us to respond to your request.

If you subscribe to our email address, we will store your information for as long as you remain on our mailing list. Your information will be deleted from our mailing list when we receive an unsubscribe request from you.

What rights you have over your data

If you have left comments on this site or submitted a Contact Form, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Please contact us at info@laughingwatersfarm.co.za to request this data.

If you have subscribed to our mailing list, you accept for us to send you news and information about our special offers. You can, at any time, unsubscribe from our email list by clicking on the unsubscribe button on any email communication from us, or email us at info@laughingwatersfarm.co.za

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Additional information

How we protect your data

Laughing Waters Farm uses all reasonable precaustions to keep the information given to us secure.

Updates

Laughing Waters Farm reserves the right to make amendments to this policy at any time. The latest version is always stated on this page so that you are aware of the information that we collect, how we use it, and under what circumstances we disclose it. The latest update: February 5, 2019.